Conditions of Use


GENERAL TERMS AND CONDITIONS
 
 
Sect. 1   Scope of validity, customer information
 
The following general terms and conditions (GTC) govern the contractual relationship between Einzelunternehmen: Heidelore Garn and consumers and entrepreneurs who purchase goods in our shop Eifelquilts. Conditions that oppose or differ from our terms and conditions are not accepted by us. The contract language is German.
 
Sect. 2   Conclusion of contract
 
(1) The offers on the internet represent a binding offer to you to buy goods.
 
(2) You can add one or more products into the shopping cart. In the course of the order process you enter your data and desires concerning payment method, delivery modalities etc. Once you have entered your information and clicked the order button, you submit a binding offer to conclude a purchase contract.
 
Sect. 3   Customer information: Storage of the contractual text
 
Your order with details of the contract concluded (e.g. type of product, price, etc.) will be stored by us. We will send the GTC to you, but you can also access the GTC at any time via our website. As a registered customer you will have access to your past orders in the customer login area: Your account.
  
Sect. 4   Customer information: Correction note
 
You can amend your entries at any time before submitting the order by using the delete key. We will keep you informed throughout the checkout process of further correction options. You can terminate the order process also at any time by closing of the browser window completely.
 
Sect. 5   Retention of title
 
The purchase item remains our property until full payment is made.
 
Sect. 6   The warranty
 
The warranty complies with the statutory provisions.
 
Sect. 7   Jurisdictional venue
 
The exclusive jurisdictional venue for all disputes arising under this contract is our registered office, if you are a merchant.
 
Sect. 8   Consumer information: Non-participation in a dispute settlement procedure
 
We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer complaint office (“Verbraucherschlichtungsstelle”)
 
 

Information about online dispute resolution

The EU Commission provides on its website the following link to the ODR platform: https://ec.europa.eu/consumers/odr/

This platform shall be a point of entry for out-of-court resolutions of disputes arising from online sales and service contracts concluded between consumers and traders.